Privacy Policy

This policy applies to Kirtgrid Projects websites, accounts, pilot access, and product features including timelines, action logs, status reports, exports, and AI-assisted generation.

Organisations using Kirtgrid Projects remain responsible for deciding what project information their users enter into the service and for ensuring that use is appropriate for their own policies and legal obligations.

Depending on how you use Kirtgrid Projects, we may handle:

• Account and identity details such as name, email address, authentication information, and workspace information.
• Project content you provide or generate, including timeline details, action log entries, status report content, prompts, notes, owners, due dates, dependencies, and uploaded or imported data.
• Product and usage information such as feature use, exports, AI request metadata, error logs, browser or device information, and security signals.
• Communications you send about pilot access, support, feedback, billing, or product enquiries.

Do not submit sensitive personal information, confidential regulated data, or information you are not authorised to use unless Kirtgrid Projects has expressly agreed to support that data in writing.

We use information to:

• Provide, secure, maintain, and improve the product and user accounts.
• Generate and save the timelines, action logs, status reports, exports, and related outputs you request.
• Operate pilot access, onboarding, support, feedback, and service communications.
• Monitor reliability, prevent abuse, investigate errors, and protect users and the service.
• Manage billing, subscriptions, commercial discussions, and legal compliance when those functions apply.

If you use AI-assisted features, the relevant prompt and project context may be processed by AI service providers used to generate the requested output. You are responsible for checking AI-generated outputs before relying on them, sharing them, or using them in project decisions.

Avoid entering data into AI-assisted features if you do not have permission to process it through external service providers.

We may share information with service providers that help operate Kirtgrid Projects, such as hosting, authentication, database, AI, monitoring, communications, and payment providers. We may also disclose information where required by law, to protect the service or users, or in connection with a business restructure or transfer.

We do not sell user project content as a data product.

We use reasonable technical and organisational measures intended to protect information handled by Kirtgrid Projects. No online service can guarantee absolute security.

We retain information for as long as needed to provide the service, support accounts, meet legal or operational obligations, resolve disputes, enforce agreements, and maintain appropriate backups and security records. Retention may differ for account records, project data, logs, pilot feedback, and commercial records.

You can control the information you enter into the service and may request access, correction, or deletion where applicable. Some records may need to be retained for security, legal, backup, or legitimate operational reasons.

To make a privacy request, contact Kirtgrid Projects through the support or pilot contact channel provided for your account or invitation.

Kirtgrid Projects may use cookies or similar browser storage for authentication, security, preferences, saved product state, and service operation. If analytics or other non-essential technologies are added, this policy and any required notice mechanisms should be updated accordingly.

Users, service providers, and infrastructure may operate in different locations. By using Kirtgrid Projects, information may be processed in jurisdictions relevant to operating the service and the service providers involved.

We may update this policy as the product, pilot, providers, or legal requirements change. The updated date on this page shows when this version was last revised.